Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Des Moines come from postal codes 50310, 50312, 50317, 50313, 50309, 50307, 50315 and 50314.
Mediacom is a cable television and communications provider in the United States and offers service in 23 states. About 55% of Mediacom's subscription base is in the 60th through 100th ranked television markets. It is the largest cable company in Iowa and second largest in Illinois.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Mediacom:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Mediacom?
2.11 out of 5 20,788 ratings
Thank you!
Problems in the last 24 hours in Des Moines, Iowa
The chart below shows the number of Mediacom reports we have received in the last 24 hours from users in Des Moines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Mediacom
Mediacom is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Mediacom users through our website.
Internet (72%)
-
TV (11%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
E-mail (3%)
-
Phone (1%)
Advertisem*nt
Live Outage Map Near Des Moines, Polk County, Iowa
The most recent Mediacom outage reports came from the following cities:West Des Moines, Des Moines, Ankeny, Johnston, Urbandale, Clive, Polk City, Altoona, Windsor Heights, Norwalk and Pleasant Hill.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 West Des Moines | Internet | |
| Des Moines | Internet | |
| Des Moines | Internet | |
| Des Moines | Total Blackout | |
| Des Moines | Internet | |
| Ankeny | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Mediacom Issues Reports Near Des Moines, Iowa
Latest outage, problems and issue reports in Des Moines and nearby locations:
- B (@BSquaredHawk) reported fromAnkeny, Iowa
@MediacomSupport I have internet issues every. Single. Day. This is ridiculous. Currently without internet for nearly 3 hours now.
- Jeff (@jt2481) reported fromWest Des Moines, Iowa
I love how Mediacom shuts down their customer service line when there’s an outage. What a terrible company.
- Aaron 🖖 (@GeekAaron) reported fromWest Des Moines, Iowa
Hey, @MediacomSupport, are you having an outage? I can't connect to the internet or even to your website via my phone.
- Jeff (@jt2481) reported fromWest Des Moines, Iowa
@dutchguytoofly @MediacomSupport They’re actually dealing with a massive outage. When they duck calls, that’s when they have the automated system tell you that there’s a potential report of an outage in the area but they only let you use the automated system and never let you speak to a rep.
- Adam Wood 🐶 (@adamtw1010) reported fromWest Des Moines, Iowa
Mediacom is currently having an internet outage in at least my part of West Des Moines.
- Kristy Morse (@kmorse1086) reported fromWest Des Moines, Iowa
@MediacomSupport Are there any outages or issues in the 50265 area?
- Aaron 🖖 (@GeekAaron) reported fromWest Des Moines, Iowa
I guess it's just as well that I was taking the day off from work anyway since Mediacom is down.
- Chris (@iChrisMackey) reported fromUrbandale, Iowa
@MediacomSupport internet keeps dropping all signal. Even when wired in. for a few seconds every few hours today. Is there an outage or some work being done?
- Jared McNeill (@McNeillJared) reported fromPleasant Hill, Iowa
Hey, @MediacomSupport, is there an outage in the DSM metro?
- MsReddy (@MsReddyKolipaka) reported fromWest Des Moines, Iowa
Any one experiencing Mediacom internet outage in West DesMoines area? @SupportMediacom ? #DesMoines #Iowa
- Meta 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 (@Kmaxwell1966) reported fromDes Moines, Iowa
@MediacomSupport just got internet hooked up Tuesday and already not working. Customer service set me up for 12/24 appointment. So 5 days of service and 5 days without. #pathetic
- Craig Treptow (@CraigTreptow) reported fromDes Moines, Iowa
The Mediacom internet outage that has been ongoing the entire day sucks, but I have read and played a lot of board games today, so not all bad.
- Jeff (@jt2481) reported fromWest Des Moines, Iowa
@IAMinifan @MediacomSupport They won’t respond. This is what they’re known for. Disappearing when they have an outage of any kind.
- Kent Nanke (@k_nanke) reported fromJohnston, Iowa
@metronetfiber Having to leave to head 45 minutes to somewhere where we can access internet so our daughter can get homework done. 3 outages in 3 weeks. Extremely disappointed. Will you reimburse your clients for 2 full down days? Need to switch back to Mediacom.
- Chris Guevara (@pyrtwist) reported fromDes Moines, Iowa
@Mediacom. Worst customer service ever. You lost a customer
- Jeff (@jt2481) reported fromWest Des Moines, Iowa
@MediacomSupport - gotta love how Mediacom shuts down and hides when there’s an outage. Impossible to ever get someone on the line.
- RyanO (@RYNO66) reported fromDes Moines, Iowa
@MediacomSupport there's a internet outage in our neighborhood, the message said it's supposed to be back on by 4PM, it's almost 6PM. What's going on?
- Pam (@pamkilton) reported fromUrbandale, Iowa
@metronetfiber Mediacom down in Urbandale. How soon before you have service west of 128th & Douglas?
- The Tweeter Formerly Known as the Hawkfromnorwalk (@hawkfromnorwalk) reported fromAltoona, Iowa
Mediacom’s app and support phones are all down. Wonder if it’s a cyber attack on them.
- adenner (@adenner) reported fromPolk City, Iowa
And yet again @MediacomCable wet the bed again and are investigating a possible outage in my area. Yes @MediacomSupport there is an outage Santa.
Mediacom Issues Reports
Latest outage, problems and issue reports in social media:
- Tyler Olson (@tolsonpfn) reported
What’s the ETA on getting internet service back @MediacomSupport
- foinkee (@greenfinchee) reported
This account is now a Mediacom hate account. I don't get even half of the speed I pay for and I'm getting total radio silence on why my service has been out for almost 6 hours and counting.
- IronPhoenix316 (@IronPhoenix316) reported
Yo @MediacomSupport why did my wifi go down before 1 am and still ain't back up 7 hours later?? Not the only one having this issue...
- Gozita2003 | Local Dead Beat (@gozita2003) reported
Our internet is bad and my mother is basically refusing to call Mediacom when I need it to actually ******* work and do my job.JUST CALL THEM. RESETTING THE MODEM AND ROUTER CLEARLY HAS DONE NOTHING AFTER 3 TRIES IN LESS THAN AN HOUR
- Christopher Weishaar (@chrisweishaar) reported
@MediacomSupport any word on the outage around Polk City, IA? Internet has been down all night and into this morning. App doesn’t give any more info and won’t load the outage map.
- Budlooo (@PapiBudlooo) reported
Mediacom done lost their mf mind charging us $100 for internet. This **** will get canceled asap
- Michelle Cook (@MCOOKSELLSDSM) reported
@MediacomSupport Internet outage in Polk City IA. What is the ETA to restore service?
- Christy Wahl (@cdubsDMB) reported
@MediacomSupport outage and I can't work this morning because of it. Any idea when it will be up? First said 6 am, then 7 am. Well past that now @MediacomCable
- Reed Birmingham (@texas6300) reported
Mediacom internet is so bad that it can’t even do a speed test on there own speed test site @MediacomCable @MediacomSupport and all they say is there is no issue
- IronPhoenix316 (@IronPhoenix316) reported
@Slimrock @MediacomSupport Was searching to see if anyone else has had an issue locally. Has been down since before 1 am in Boone
