FAQ : Reason for flight delay or cancellation - 2024 edition - FlyerTalk Forums (2024)

llls

Join Date: Jun 2024

Posts: 1

Hi, any advice please on why our BA flight was cancelled today? When we called they said "operational" reasons, but couldn't give more info.

Flight details:
JFK to London Gatwick departure 20:05PM Thursday 6th June 2024.
BAW2272 / BA2272.

British Airways have booked us onto a Jetblue flight leaving tomorrow at 20:51PM to London Heathrow.

And will we be entitled to compensation, including reimbursem*nt for the train tickets we will need to repurchase as we will arrive over 24 hours later than we were originally meant to.

Thanks!

flarmip

Join Date: May 2019

Location: FL390 or the iron way

Programs: BA GGL

Posts: 1,913

Someone will hopefully be along with the cancellation reason for this. I suspect that it is eligible for compensation, but we'll see.

It does look like almost all direct London flights out of JFK tonight are fully booked, but there are still plenty of one-stop alternatives - e.g. with Swiss via Zurich, Air Canada via Toronto (though that may require an ETA, depending on your nationality), Iberia via Madrid, ITA via Rome, Austrian via Vienna and so forth. That's before considering options with a change somewhere in the US, although it does look like slim pickings on that front in fairness.

If you do stick with your rebooked JetBlue flight, you can claim back your reasonable expenses in terms of hotels and meals (though not alcohol). Make sure to keep receipts. You're also entitled to the cost of getting from LHR to LGW, e.g. train or coach.

nohavicae

Join Date: Jun 2024

Posts: 1

WeLoveSpace

Join Date: Apr 2014

Programs: BA Exec Club Gold, Hilton Diamond, IHG Platinum, Marriott Bonvoy Platinum

Posts: 220

BA8464 IBZ-LCY has been cancelled 72 hours ahead for Sun 9 Jun. (rebooked 4 hrs earlier)

Any idea why cancelled so far ahead ?

Thanks in advance

corporate-wage-slave

Join Date: Feb 2010

Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer

Posts: 64,401

We have a separate thread for the reasons for cancellations and delays. But the usual reason will be due to BACF rescheduling their assets, and working out they are one aircraft and/or one aircrew short. This thread can comment on EC261, and usually this sort of thing would lead to a successful claim for cancellation compensation.

tom188

Join Date: Oct 2022

Posts: 22

Sigwx

Join Date: Dec 2012

Posts: 3,328

The answer to this one is found in here

Sigwx

Join Date: Dec 2012

Posts: 3,328

Not enough Pilots to crew the flight.

Sigwx

Join Date: Dec 2012

Posts: 3,328

The cancellation code is TECY. The aircraft was used for the BA2037 MCO service and the JFK return was cancelled as a result.

Sigwx

Join Date: Dec 2012

Posts: 3,328

BA554 - TECY - DAT wetlease aircraft up the spout.

BA229 - TECY - G-ZBJC tech and awaiting spare airframe that didn't materialise.

Sigwx

Join Date: Dec 2012

Posts: 3,328

BA782 - TECY after a return to stand due to a flight control computer fault. Fault reset but the wait to get the required fuel ended the plan of action.

BA1430 - OPEN - cancelled ahead of time apparently.

Yanks1108

Join Date: Aug 2012

Location: YYZ/YTZ

Programs: AA EXP, UA Prem1K

Posts: 14

BA48 (SEA-LHR) was diverted to YUL on June 6th, the aircraft was on the ground for about 75 minutes and then repositioned w/ pax onboard to YYZ.

Given the equipment moved again so soon, I assume the diversion was pax related. However, why would they reposition that aircraft and why to YYZ of all places as opposed to a OW base like JFK or BOS where they’d have a better chance at accommodation?

It’s keeping me up at night!

jrl767

Join Date: Nov 2009

Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)

Programs: DL PM 1.57MM; AS MVPG 100K

Posts: 21,485

I’ll guess mechanical — initial diversion to YUL was the nature of the problem, requiring landing at the nearest suitable airport; repositioning to YYZ was probably an attempt to continue the flight with a new crew

the jet is about to return to LHR as BA9607

plunet

Join Date: Jan 2016

Location: LON

Programs: BAEC

Posts: 3,955

DiveGirl23

Join Date: May 2024

Posts: 5

Hi
I was on this flight and BA has refused compensation stating
"As your flight was delayed due to delayed due to medical emergency. There was a medical emergency before your flight, which meant it was delayed, it means you’re not eligible for compensation. Article 5.3 of the EU Regulation 261/2004 and The Air Passenger Rights and Air Travel Organisers’ Licencing (Amendment) (EU Exit) Regulations 2019 states a carrier is not obliged to pay compensation if it can prove the delay or cancellation is caused by extraordinary circ*mstances, that couldn’t have been avoided even if all reasonable measures had been taken"
In my view the delay was due to an oxygen tank falling on a passengers head. If reasonable measures had been taken when stowing and securing the tank, it would not had fallen on the passenger and the delays would not have ensued.
BA are no longer responding to me.
I would really appreciate your advice on my compensation claim as the flight was delay in excess of 5hrs.
Many thanks